Frequently asked questions
The questions we are asked most often. If yours is not here, please contact us.
Where do you deliver?
We deliver to addresses in the United Kingdom.
How much is delivery?
Free on orders of £50 or more. Below that, the charge is shown at checkout before you pay.
How long will my order take?
It depends on the product and the supplier. The estimated delivery window for your items is confirmed at checkout.
Can I return something?
Yes — within 30 days, alongside your statutory rights. See the returns page for the full policy.
Do products come with a warranty?
Where the manufacturer provides one, it is stated on the product page. Your statutory rights apply either way.
How do I use a discount code?
Enter it in the discount field during checkout. The saving is shown in the order summary before you pay.